Built for businessesthat would rather growthan staff a queue.
If your customers have an account, an order or a subscription with you, ClientSupport can verify them, check it live and fix the common problems on its own.
The businesses it fits best.
B2B and SaaS platforms
“Engineers keep getting pulled into account and integration questions.”
- Seat changes, permissions and SSO or login recovery
- API key and webhook status checked live
- Owner-only Stripe upgrade and billing portal links
E-commerce and DTC brands
“Half our inbox is where is my order.”
- Live order and carrier tracking in seconds
- Address changes before fulfillment, subscription skips and swaps
- Damaged items and refund disputes handed off with full context
Fintech, marketplaces and memberships
“Customers need answers fast, but money questions need care.”
- Account verification and payout or settlement status
- Plan tier upgrades and invoice receipts for verified owners
- Compliance-sensitive requests escalated to a human, never improvised
Agencies and multi-brand companies
“We run several brands and can't staff a desk for each.”
- One autonomous help desk across every brand and domain
- Separate docs, voice, tools and limits per product line
- One console, with data isolated per brand at the database level
You'll see results fast.
- Your customers have an account, order or subscription with you
- Most tickets are about orders, accounts, access, setup or billing
- You can expose a few support endpoints from your app or store
- You want refunds and disputes to stay a human decision
- You'd rather not hire a support team to scale
We'll tell you honestly.
- You want an AI that issues refunds on its own. It never will.
- Your support is mostly phone calls or in-person
- Your customers have no account or order to verify against
- You need it to change data in your app beyond resets and billing links
Hand over the busywork. Keep the judgment calls.
The work that eats a support day, done in seconds and logged.
Looking up orders and tracking numbers by hand
Order and shipment status is read live for the verified customer.
Copy-pasting help articles
Product questions are answered from your docs, grounded and specific.
Logging in as the customer to check their account
Status and diagnostics are read live for the verified customer.
Sending billing links by hand
Owners and billing admins get a secure Stripe link in seconds.
Untangling angry threads
Edge cases arrive with transcript, summary and actions already done.
Your autonomous help desk starts here.
Tell us about your product and the questions your customers ask most. We'll show you a live walkthrough. Month-to-month, no annual lock-in.